Case Study - Club Med Asia Pacific

BACKGROUND:

Club Med Asia Pacific is a renowned premium all-inclusive resort company offering a diverse range of vacation experiences across the Asia Pacific region. With their unique locations, exceptional service, and immersive activities, Club Med resorts have gained popularity among travelers seeking unforgettable holidays. However, like any marketing-driven organization, Club Med faced the challenge of optimizing their advertising investments across various media channels to maximize their return on investment (ROI).

CHALLENGE:

One of the key challenges faced by Club Med Asia Pacific was understanding the impact of upper funnel channels, such as programmatic advertising and paid social media campaigns, across multiple platforms, including Google, Facebook, Naver, Yahoo Japan!, and programmatic buys. The company needed to identify the most effective channels and allocate their advertising budget accordingly to drive higher conversions and bookings.

“Implementing Windsor.ai’s ridge regression based media mix model has been a game-changer for Club Med Asia Pacific. The insights and recommendations provided by the solution have revolutionized our approach to media allocation. We are thrilled with the remarkable 28% increase in ROI on our media investments. This success is a testament to the power of data-driven decision making. Windsor.ai has truly empowered us to optimize our marketing strategies and drive significant business growth.” – Staci Tan, Regional Senior Manager, Online Marketing and eCommerce, Club Med Asia Pacific.

THE SOLUTION:

  • To tackle this challenge, Club Med Asia Pacific partnered with Windsor.ai, an advanced marketing analytics platform powered by a ridge regression based media mix model. This model utilizes statistical techniques to analyze historical advertising data and identify the contribution of each media channel in driving conversions and revenue.
  • Windsor.ai’s media mix model helped Club Med Asia Pacific gain comprehensive insights into the impact of upper funnel channels, such as programmatic and paid social, across different media sources. By integrating data from platforms like Google, Facebook, Naver, Yahoo Japan!, and programmatic buys, the model enabled Club Med to understand the effectiveness of each channel in driving conversions and bookings.

RESULTS:

  • The implementation of Windsor.ai’s ridge regression based media mix model delivered significant improvements for Club Med Asia Pacific. By leveraging the insights provided by the model, the company was able to make data-driven decisions regarding their advertising budget allocation and optimize their media strategy. As a result, Club Med experienced a notable 28% increase in ROI on their media investments.The key outcomes and results achieved through the implementation of Windsor.ai’s solution were:
    1. Enhanced Understanding: Club Med gained a comprehensive understanding of the impact of upper funnel channels, such as programmatic and paid social media, across various media sources. This insight allowed the company to identify the most effective channels for driving conversions and prioritize their advertising efforts accordingly.
    2. Data-Driven Decision Making: The ridge regression based media mix model provided Club Med with actionable insights and recommendations to optimize their media strategy. By leveraging these insights, the company was able to allocate their advertising budget more efficiently, ensuring maximum ROI.
    3. Improved ROI: The implementation of Windsor.ai’s solution resulted in a significant 28% increase in ROI on media investments for Club Med Asia Pacific. This improvement was a direct consequence of the data-driven approach to media allocation, which allowed the company to optimize their advertising efforts and drive higher conversions and bookings.

    In conclusion, Club Med Asia Pacific successfully addressed the challenge of understanding the impact of upper funnel channels, such as programmatic and paid social media, across multiple media sources with the help of Windsor.ai’s ridge regression based media mix model. By utilizing this powerful analytics solution, Club Med gained valuable insights, made data-driven decisions, and achieved a substantial increase in ROI on their media investments. This case study highlights the importance of leveraging advanced analytics tools to optimize marketing strategies and drive business growth.

WINDSOR.AI’s clients typically improve marketing ROI by up to 30%, free themselves of unprofitable campaigns, and focus their marketing with data-driven customer journey insights.
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