I had problems with button buy now, but your links works so thank you for that. I’d like to ask about invocies and accounts
I already paid for basic package
Windsor.ai admin: Great !
What do you want to know
but how can i get invoice for that ?
where can I add information about company?
and in my account i still can’t see this package. If I want add more accounts there is information that it is still trial version
Windsor.ai admin: you package should be updated shortly
and what about invoice?
Windsor.ai admin: I’m checking
one moment please
invoice sent
and account activated
if you want the invoice sent to a company name
just send it here
We’ll update it for you
Tigers Sp. z o. o.
Q22, al. Jana Pawła II 22
00-133 Warszawa
NIP: 5213886898
REGON: 38528479
?
Windsor.ai admin: information updated
did you receive the new invoice ?
still personal data
Windsor.ai admin: It should change for the next billing cycle
here I can see Tigers sp. z o.o. but when I want download invoice there is personal data
and in last 2 mails there are same problem
Windsor.ai admin: The next invoice will be generated according to your updated information
but this first invoice?
Windsor.ai admin: It’s not possible as it’s already issued
then you are selling the product and you cannot add data to the invoice …
during the purchase, I was unable to enter such data anywhere
if I want to unsubscribe, where can I do it?
Windsor.ai admin: We’re sorry for any inconvenience
For unsubscribing you can ask here
in the chats
seriously? Why was there no information that I would not be able to receive an invoice? Now we bought it for a test month and considered taking the more expensive package, but in this case we are disappointed …
it is a matter of issuing an invoice correction and that’s it.
Windsor.ai admin: we can do the following if you prefer
we can issue a refund
and create a new subscription with the right address
in that case, I am asking for a refund and then when I go through the payment again, it will be an invoice?
and that is the solution
Windsor.ai admin: yes
so we can do that!
Windsor.ai admin: ok, One moment pleae
a refund was issued
great, so now I have to buy again?
Windsor.ai admin: a new subscription was created
you should receive your new invoice now
but the tax identification number is still missing. This is the basis of the invoice
can we back to this in monday?
or can you make another one? We need full information
Tigers Sp. z o. o.
Q22, al. Jana Pawła II 22
00-133 Warszawa
NIP: 5213886898
REGON: 38528479
with NIP and REGON
Windsor.ai admin: ok, I’ll prepare a new one
done