I’d like to cancel my membership - how do I do that?
Windsor.ai admin
Hi!
You received an email when you subscribed on Windsor, so you can unsubscribe there. Do you have that email?
We can also unsubscribe you if you want
no I don’t
can you unsubscribe me and cancel my monthly payments
thanks
Windsor.ai admin
Sure
What email did you use in stripe?
why do you need this information?
Windsor.ai admin
To find you in our subscribers list
thats the email I used to login
I didn’t use any other email.
Windsor.ai admin
I don’t see any payments in stripe from user with this email
Did you use trial or you subscribed?
I’m pretty sure I subscribed
Windsor.ai admin
Could you find subscribe email please?
that is the correct one
just search handmade bosses
Windsor.ai admin
I mean email letter that notified you about subscription
I dont have it, ive done a search and its not there
Windsor.ai admin
I also don’t see your email in stripe
Do you have maybe a payment confirmation?
nothing at all
Windsor.ai admin
Do you remember approximately when you subscribed?
Windsor.ai admin
I see that you logged in onboarding 29.09.2021 but I don’t see any payments
okay - so does that mean I wasn’t subscribed?
Windsor.ai admin
Yes, seems so
Or you used another email
nope, it would have been this one
Push to CRM
Copy
CHAT COMPLETED
System ended