Hello, first of all, I am very glad, that a colleague of mine found Windsor.ai. It’s a very cool possibility to have all the social media data on one connection point. This is saving us a lot of time. Great work at Windsor.ai. At the moment I have an issue with the Instagram data. The connector gives me basically comprehensible data. However, the values for the “Likes” do not match with those in FB Business Manager and the Instagram app. I’m aware that there can be a difference between media_engagement and media_like_count. But both values almost never match the values in FB Business Manager.
Does anyone have an idea what could be the cause? Is anyone having the same problem?
btw: The values for likes on FB posts all fit wonderfully.