We would like to cancel our subscription as we cannot get enough information through the Stripe integration.
Matthias: Sorry to hear that
Ideally we coud sync Stripe with Google Sheets with a complete report of users, products and payments but it seems not possible.
Could you please tell me how I can cancel our subscription?
Matthias: I see. I can cancel the subscription for you.
OK great thanks.
Matthias: I can also make sure the fields you need get added but it will take 1 - 2 weeks.
We will investigate other options that are more flexible. Thanks.
When it’s canceled, please send a confirmation
Matthias: Cancelled it now
You should receive a transcript of this conversation once you close the chat.
We’ll nevertheless work on the fields required as it seems quite important.