Connect Genesys to Looker Studio
Integrating Genesys and Looker Studio using the Windsor.ai connector is easy. Follow simple interactive steps on the connector page to set up the connector and initiate data exports. You can then set the data update schedule or update automatically at the click of a button. You do not require any coding skills to synchronize data with the codeless Windsor.ai data connectors.
Why do I need Genesys and Looker Studio integration?
To automate your marketing reports, integration of Genesys and Looker Studio is necessary. The integration helps you create automated data connections and automated reports using dataflow features and express dashboards. Here are more benefits of the integration:
Intelligent data mapping
With intelligent data mapping features in Looker Studio, you can automate the detection of key metrics and dimensions from your data. The integration also enables the use of many inbuilt dashboards for your data analytics.
Data-driven customer experience management
The integration helps in highlighting key factors that you can use to drive customer experience. It also brings to life the proven customer experience metrics to drive sales.
Increased conversions and sales growth
The ultimate goal of using the tools is to increase conversions and sales. Integrating the platforms automates marketing reports and provides insights to grow your revenues.
Prerequisites
To set up the connector, the user should have:
- Genesys account (Visit our privacy policy and terms of use)
- Google account for Looker Studio integration.
How to connect Genesys to Looker Studio
1. Register
Register or login if you already have an account.
2. Select your source
You need to select Genesys as a Data Source and Grant Access to Windsor.ai.
3. Select the fields on the right.
Select the fields on the right to later use in your data source.
4. Select Destination
Go to “Select Destination” and Choose Looker Studio.
5. Sync and authorize data
Select “connect” and authorize access to your data source.
FAQs
What is Genesys?
Genesys is a customer journey management platform. Its main feature is AI-powered customer experience orchestration, which improves your business’ understanding of customer engagement and uses data to improve interactions, engagement, and conversions.
What is Looker Studio?
Looker Studio is a data analytics solution for businesses. It is fully online meaning you can access your business insights from anywhere. Looker Studio automates how you generate your marketing reports through intelligent data mapping and express dashboard features.
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