Subscription management in Windsor.ai

Manage all aspects of your Windsor.ai subscription in one place—from upgrading or downgrading your plan, selecting the right subscription for your needs, downloading invoices, and updating your subscription email address.

To change your subscription plan, follow these steps:

1. Log in to your account and click on ‘Manage account.’

2. Select ‘Manage Subscription‘ to upgrade or downgrade your current Windsor.ai plan.

3. Click on ‘Update subscription.’

4. Choose your new plan.

Windsor.ai pricing depends on the number of Data Sources and Accounts you need to connect to.

What is a data source?
A data source is a platform that you connect in Windsor.ai, such as Facebook Ads, Google Ads, LinkedIn Ads, Google Analytics 4, etc. You can check the full list of our available data sources here.

What is an account?
An account is an ad account, an analytics property, or a CRM account. For example, if you have a Basic plan, you can connect up to 75 accounts across 3 data sources. An example setup for the Basic plan could be 25 Google Ads accounts, 25 Facebook Ads accounts, and 25 Bing/Microsoft Ads accounts.

All our plans support multiple data destinations and unlimited users and rows.

So, to select the best-fit plan, just count the data sources and the accounts you need to work with.

To download your Windsor.ai invoices, log in to your account and click on ‘Manage account.’

There, you’ll find all your invoices.

Have you recently subscribed to Windsor.ai using a different email address than the one associated with your existing Windsor.ai account? Don’t worry, it’s a common scenario and easily resolvable.

Here’s a simple guide to ensure your subscription and account are perfectly synced.

After your purchase, Windsor.ai sends an email to the address used during the subscription purchase. This email contains all the necessary details and instructions to link your new subscription to your existing Windsor.ai account. It’s a straightforward process designed for your convenience.

Sometimes, emails get lost in the shuffle or end up in the spam folder. If you haven’t received this important email, there’s no need to panic. You can manually link your subscription by following these steps:

1. Access the onboarding portal: Navigate to onboard.windsor.ai and log in with the Windsor.ai account you want to link to your subscription.
2. Update your profile: Once logged in, find and click on the ‘Profile update’ option. This will take you to the section where you can modify your account details.
3. Enter your subscription email: In the ‘Subscription email address’ field, enter the email address that you used to purchase your Windsor.ai subscription. This is the crucial step that links your subscription to your account.

We understand that technical issues can sometimes be more complex than they appear. If you’ve followed the above steps and are still facing issues, we’re here to assist you. Please reach out to us via our chat support or at [email protected]. Our dedicated team is always ready to provide you with the help you need to resolve any issues promptly and efficiently.