Troubleshooting & How-to guides

Fix problems fast and master key Windsor.ai features with our troubleshooting and setup guides.

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Windsor.ai Instagram “follower_count” Error: Data Missing for Today

Why follower_count / follower_count_1d is missing or errors for today's date, and how it differs from followers_count.

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Windsor.ai “Account Is Not Available” Error: Troubleshooting Guide

Why this error shows up even when the source is connected, and how to fix the API key mismatch behind it.

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Google Ads “Fields Cannot Be Queried Together” Error: Troubleshooting Guide

Why Google Ads rejects certain field combinations in custom reports, and how to split requests so your reports run.

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Troubleshooting Guide for Deprecating Metrics For Facebook Organic Connector (June 15, 2026)

Find out how Meta's Graph API v25.0 deprecation on June 15, 2026 affects Facebook Page Organic metrics in Windsor.ai, and how to update your reports.

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How to use BigQuery Data Transfer Service with Windsor.ai

Learn how to connect Windsor.ai to Google BigQuery using the Data Transfer Service (DTS)