Troubleshooting & How-to guides

Fix problems fast and master key Windsor.ai features with our troubleshooting and setup guides.

icon

Microsoft Clarity “Last 1 to 3 Days” Error: How to Keep More Than 3 Days of Data

Why the Clarity API returns only the last 1 to 3 days, how to fix the request, and how to keep a longer history.

icon

Amazon Ads “Report Is Still Being Prepared” Error: Troubleshooting Guide

Why Amazon Ads says your report is still being prepared, how long to wait, and how to request the data again.

icon

Search Console “16 Months in the Past” Error: How to Keep More Than 16 Months of Data

Why Search Console rejects start dates older than 16 months, how to fix the request, and how to keep a longer history.

icon

Facebook Ads “Field Not Valid” and “Fields Incompatible” Errors: Troubleshooting Guide

Why Facebook Ads rejects field names like adset, cost or daily_budget, the exact Windsor field to use instead, and which breakdowns can't combine with which metrics.

icon

GA4 Request Errors: Dimension and Metric Limits, Date Presets and Filters

Fixes for the other GA4 request errors: the 9 dimension and 10 metric limits, invalid date_preset values, date filters, filter operators and API quota.