Zendesk Field Reference
Sample
This connector fetches data from Zendesk on a contact/user level.
https://connectors.windsor.ai/zendesk?api_key=[API Key]&date_preset=last_7d&fields=name,phone,email
Fields
| ID | Type | Name | Description |
|---|---|---|---|
| confirmed | BOOLEAN | Confirmed | Indicates whether the user's account has been confirmed or not. |
| created_at | DATE | Created at | Timestamp of creation in UTC (ISO8601 format). |
| deleted_at | DATE | Deleted at | Timestamp of deletion in UTC (ISO8601 format) in case the user has been deleted. |
| TEXT | Email address of the user. | ||
| group | TEXT | Group | Group the user belongs to. The group entry includes a unique identifier and a name. |
| id | TEXT | ID | Unique identifier of user |
| identity_type | TEXT | Identity Type | The user can be either a person (an agent) or an integration (an internal system user). Possible values: person, integration |
| invited | BOOLEAN | Invited | Indicates whether an invitation has been sent to the user or not. Usually true. |
| name | TEXT | Name | Full name of the user. |
| phone | TEXT | Phone Number | Contact phone number of the user. |
| reports_to | NUMERIC | Reports to | Unique identifier of the manager of the user. |
| role | TEXT | Role | Role of the user. Notice that this attribute has no connection with role based access control and permissions. It indicates whether the user is an admin or a regular user. Possible values: user, admin |
| roles | TEXT | Roles | An array of roles assigned to the user. Each entry in the array includes a unique identifier of the role and it's name. You can expect unique values in the array. RBAC API is not yet public. |
| status | TEXT | Status | Status of the user's account. Usually active. Possible values: active, inactive. |
| team_name | TEXT | Team Name | Name of the team the user belongs to. |
| timezone | TEXT | Timezone | Timezone of the user as the offset from Coordinated Universal Time (UTC) in the format `UTC(+ |
| updated_at | DATE | Updated at | Timestamp of the last update in UTC (ISO8601 format). |
| zendesk_user_id | TEXT | Zendesk User ID | If your Sell account is linked to a Zendesk account, the user will have a Zendesk user ID. |