Destinations
Data sources
AI insights
About us
Careers
Security
Customer reviews
Contact us
Affiliate program
Solution partners
Template gallery
Looker Studio templates
Power BI templates
Excel templates
Google Sheets templates
Tableau templates
Facebook Ads templates
Google Ads templates
Data fields & Metrics
AI prompt library & Guides
Product documentation
API documentation
Case studies
Blog
Data models
Windsor vs Supermetrics
Windsor vs Funnel.io
Windsor vs Fivetran
Windsor vs Rivery
Windsor vs Portermetrics
Windsor vs Coupler.io
Send your Genesys data to
Genesys Connector Reference
20 metrics288 dimensions
The Genesys connector exposes 308 fields (20 metrics, 288 dimensions). Every field ID below can be passed to the Windsor.ai API in the fields parameter.
Genesys Fields
Genesys routing_outbound_events fields
The routing_outbound_events report of the Genesys connector includes 10 fields.
| ID | Type | Name | Description |
|---|---|---|---|
| routing_outbound_events__category | TEXT | routing_outbound_events.category | routing_outbound_events.category |
| routing_outbound_events__correlationid | TEXT | routing_outbound_events.correlationId | routing_outbound_events.correlationId |
| routing_outbound_events__errorentity | OBJECT | routing_outbound_events.errorEntity | routing_outbound_events.errorEntity |
| routing_outbound_events__eventmessage | OBJECT | routing_outbound_events.eventMessage | routing_outbound_events.eventMessage |
| routing_outbound_events__id | TEXT | routing_outbound_events.id | routing_outbound_events.id |
| routing_outbound_events__level | TEXT | routing_outbound_events.level | routing_outbound_events.level |
| routing_outbound_events__name | TEXT | routing_outbound_events.name | routing_outbound_events.name |
| routing_outbound_events__relatedentity | OBJECT | routing_outbound_events.relatedEntity | routing_outbound_events.relatedEntity |
| routing_outbound_events__selfuri | TEXT | routing_outbound_events.selfUri | routing_outbound_events.selfUri |
| routing_outbound_events__timestamp | TEXT | routing_outbound_events.timestamp | routing_outbound_events.timestamp |
Genesys routing_routing_assessments fields
The routing_routing_assessments report of the Genesys connector includes 7 fields.
| ID | Type | Name | Description |
|---|---|---|---|
| routing_routing_assessments__datecreated | DATE | routing_routing_assessments.dateCreated | routing_routing_assessments.dateCreated |
| routing_routing_assessments__datemodified | DATE | routing_routing_assessments.dateModified | routing_routing_assessments.dateModified |
| routing_routing_assessments__id | TEXT | routing_routing_assessments.id | routing_routing_assessments.id |
| routing_routing_assessments__kpiassessments | OBJECT | routing_routing_assessments.kpiAssessments | routing_routing_assessments.kpiAssessments |
| routing_routing_assessments__queues | OBJECT | routing_routing_assessments.queues | routing_routing_assessments.queues |
| routing_routing_assessments__selfuri | TEXT | routing_routing_assessments.selfUri | routing_routing_assessments.selfUri |
| routing_routing_assessments__state | TEXT | routing_routing_assessments.state | routing_routing_assessments.state |
Genesys routing_routing_queues fields
The routing_routing_queues report of the Genesys connector includes 22 fields.
| ID | Type | Name | Description |
|---|---|---|---|
| routing_routing_queues__autoansweronly | BOOLEAN | routing_routing_queues.autoAnswerOnly | routing_routing_queues.autoAnswerOnly |
| routing_routing_queues__callingpartyname | TEXT | routing_routing_queues.callingPartyName | routing_routing_queues.callingPartyName |
| routing_routing_queues__callingpartynumber | TEXT | routing_routing_queues.callingPartyNumber | routing_routing_queues.callingPartyNumber |
| routing_routing_queues__createdby | TEXT | routing_routing_queues.createdBy | routing_routing_queues.createdBy |
| routing_routing_queues__datecreated | DATE | routing_routing_queues.dateCreated | routing_routing_queues.dateCreated |
| routing_routing_queues__datemodified | DATE | routing_routing_queues.dateModified | routing_routing_queues.dateModified |
| routing_routing_queues__defaultscripts | OBJECT | routing_routing_queues.defaultScripts | routing_routing_queues.defaultScripts |
| routing_routing_queues__descriptions | TEXT | routing_routing_queues.descriptions | routing_routing_queues.descriptions |
| routing_routing_queues__division | OBJECT | routing_routing_queues.division | routing_routing_queues.division |
| routing_routing_queues__enablemanualassignment | BOOLEAN | routing_routing_queues.enableManualAssignment | routing_routing_queues.enableManualAssignment |
| routing_routing_queues__enabletranscription | BOOLEAN | routing_routing_queues.enableTranscription | routing_routing_queues.enableTranscription |
| routing_routing_queues__id | TEXT | routing_routing_queues.id | routing_routing_queues.id |
| routing_routing_queues__joinedmembercount | NUMERIC | routing_routing_queues.joinedMemberCount | routing_routing_queues.joinedMemberCount |
| routing_routing_queues__membercount | NUMERIC | routing_routing_queues.memberCount | routing_routing_queues.memberCount |
| routing_routing_queues__membergroups | OBJECT | routing_routing_queues.memberGroups | routing_routing_queues.memberGroups |
| routing_routing_queues__modifiedby | TEXT | routing_routing_queues.modifiedBy | routing_routing_queues.modifiedBy |
| routing_routing_queues__name | TEXT | routing_routing_queues.name | routing_routing_queues.name |
| routing_routing_queues__peerid | TEXT | routing_routing_queues.peerId | routing_routing_queues.peerId |
| routing_routing_queues__queueflow | OBJECT | routing_routing_queues.queueFlow | routing_routing_queues.queueFlow |
| routing_routing_queues__selfuri | TEXT | routing_routing_queues.selfUri | routing_routing_queues.selfUri |
| routing_routing_queues__skillevaluationmethod | TEXT | routing_routing_queues.skillEvaluationMethod | routing_routing_queues.skillEvaluationMethod |
| routing_routing_queues__usermembercount | NUMERIC | routing_routing_queues.userMemberCount | routing_routing_queues.userMemberCount |
Genesys telephony_locations fields
The telephony_locations report of the Genesys connector includes 15 fields.
| ID | Type | Name | Description |
|---|---|---|---|
| telephony_locations__address | OBJECT | telephony_locations.address | telephony_locations.address |
| telephony_locations__addressstored | BOOLEAN | telephony_locations.addressStored | telephony_locations.addressStored |
| telephony_locations__addressverificationdetails | OBJECT | telephony_locations.addressVerificationDetails | telephony_locations.addressVerificationDetails |
| telephony_locations__addressverified | BOOLEAN | telephony_locations.addressVerified | telephony_locations.addressVerified |
| telephony_locations__contactuser | OBJECT | telephony_locations.contactuser | telephony_locations.contactuser |
| telephony_locations__emergencynumber | OBJECT | telephony_locations.emergencyNumber | telephony_locations.emergencyNumber |
| telephony_locations__floorplanimage | OBJECT | telephony_locations.floorplanImage | telephony_locations.floorplanImage |
| telephony_locations__id | TEXT | telephony_locations.id | telephony_locations.id |
| telephony_locations__images | TEXT | telephony_locations.images | telephony_locations.images |
| telephony_locations__name | TEXT | telephony_locations.name | telephony_locations.name |
| telephony_locations__notes | TEXT | telephony_locations.notes | telephony_locations.notes |
| telephony_locations__profileimage | OBJECT | telephony_locations.profileImage | telephony_locations.profileImage |
| telephony_locations__selfuri | TEXT | telephony_locations.selfUri | telephony_locations.selfUri |
| telephony_locations__state | TEXT | telephony_locations.state | telephony_locations.state |
| telephony_locations__version | NUMERIC | telephony_locations.version | telephony_locations.version |
Genesys telephony_providers_edges fields
The telephony_providers_edges report of the Genesys connector includes 39 fields.
| ID | Type | Name | Description |
|---|---|---|---|
| telephony_providers_edges__apiversion | TEXT | telephony_providers_edges.apiVersion | telephony_providers_edges.apiVersion |
| telephony_providers_edges__calldrainingstate | TEXT | telephony_providers_edges.callDrainingState | telephony_providers_edges.callDrainingState |
| telephony_providers_edges__conversationcount | NUMERIC | telephony_providers_edges.conversationCount | telephony_providers_edges.conversationCount |
| telephony_providers_edges__createdby | TEXT | telephony_providers_edges.createdBy | telephony_providers_edges.createdBy |
| telephony_providers_edges__createdbyapp | TEXT | telephony_providers_edges.createdByApp | telephony_providers_edges.createdByApp |
| telephony_providers_edges__currentversion | TEXT | telephony_providers_edges.currentVersion | telephony_providers_edges.currentVersion |
| telephony_providers_edges__datecreated | DATE | telephony_providers_edges.dateCreated | telephony_providers_edges.dateCreated |
| telephony_providers_edges__datemodified | DATE | telephony_providers_edges.dateModified | telephony_providers_edges.dateModified |
| telephony_providers_edges__descriptions | TEXT | telephony_providers_edges.descriptions | telephony_providers_edges.descriptions |
| telephony_providers_edges__division | OBJECT | telephony_providers_edges.division | telephony_providers_edges.division |
| telephony_providers_edges__edgedeploymenttype | TEXT | telephony_providers_edges.edgeDeploymentType | telephony_providers_edges.edgeDeploymentType |
| telephony_providers_edges__fingerprint | TEXT | telephony_providers_edges.fingerprint | telephony_providers_edges.fingerprint |
| telephony_providers_edges__fingerprinthint | TEXT | telephony_providers_edges.fingerprintHint | telephony_providers_edges.fingerprintHint |
| telephony_providers_edges__fullsoftwareversion | TEXT | telephony_providers_edges.fullSoftwareVersion | telephony_providers_edges.fullSoftwareVersion |
| telephony_providers_edges__id | TEXT | telephony_providers_edges.id | telephony_providers_edges.id |
| telephony_providers_edges__make | TEXT | telephony_providers_edges.make | telephony_providers_edges.make |
| telephony_providers_edges__managed | BOOLEAN | telephony_providers_edges.managed | telephony_providers_edges.managed |
| telephony_providers_edges__model | TEXT | telephony_providers_edges.model | telephony_providers_edges.model |
| telephony_providers_edges__modifiedby | TEXT | telephony_providers_edges.modifiedBy | telephony_providers_edges.modifiedBy |
| telephony_providers_edges__modifiedbyapp | TEXT | telephony_providers_edges.modifiedByApp | telephony_providers_edges.modifiedByApp |
| telephony_providers_edges__name | TEXT | telephony_providers_edges.name | telephony_providers_edges.name |
| telephony_providers_edges__offlineconfigcalled | BOOLEAN | telephony_providers_edges.offlineConfigCalled | telephony_providers_edges.offlineConfigCalled |
| telephony_providers_edges__onlinestatus | TEXT | telephony_providers_edges.onlineStatus | telephony_providers_edges.onlineStatus |
| telephony_providers_edges__osname | TEXT | telephony_providers_edges.osName | telephony_providers_edges.osName |
| telephony_providers_edges__pairingid | TEXT | telephony_providers_edges.pairingId | telephony_providers_edges.pairingId |
| telephony_providers_edges__patch | TEXT | telephony_providers_edges.patch | telephony_providers_edges.patch |
| telephony_providers_edges__physicaledge | BOOLEAN | telephony_providers_edges.physicalEdge | telephony_providers_edges.physicalEdge |
| telephony_providers_edges__proxy | TEXT | telephony_providers_edges.proxy | telephony_providers_edges.proxy |
| telephony_providers_edges__selfuri | TEXT | telephony_providers_edges.selfUri | telephony_providers_edges.selfUri |
| telephony_providers_edges__serialnumber | TEXT | telephony_providers_edges.serialNumber | telephony_providers_edges.serialNumber |
| telephony_providers_edges__softwareversion | TEXT | telephony_providers_edges.softwareVersion | telephony_providers_edges.softwareVersion |
| telephony_providers_edges__softwareversionconfiguration | TEXT | telephony_providers_edges.softwareVersionConfiguration | telephony_providers_edges.softwareVersionConfiguration |
| telephony_providers_edges__softwareversionplatform | TEXT | telephony_providers_edges.softwareVersionPlatform | telephony_providers_edges.softwareVersionPlatform |
| telephony_providers_edges__softwareversiontimestamp | TEXT | telephony_providers_edges.softwareVersionTimestamp | telephony_providers_edges.softwareVersionTimestamp |
| telephony_providers_edges__stagedversion | TEXT | telephony_providers_edges.stagedVersion | telephony_providers_edges.stagedVersion |
| telephony_providers_edges__state | TEXT | telephony_providers_edges.state | telephony_providers_edges.state |
| telephony_providers_edges__statuscode | TEXT | telephony_providers_edges.statusCode | telephony_providers_edges.statusCode |
| telephony_providers_edges__version | NUMERIC | telephony_providers_edges.version | telephony_providers_edges.version |
| telephony_providers_edges__webrtcforceturn | TEXT | telephony_providers_edges.webRtcForceTurn | telephony_providers_edges.webRtcForceTurn |
Genesys telephony_providers_edges_didpools fields
The telephony_providers_edges_didpools report of the Genesys connector includes 17 fields.
| ID | Type | Name | Description |
|---|---|---|---|
| telephony_providers_edges_didpools__comments | TEXT | telephony_providers_edges_didpools.comments | telephony_providers_edges_didpools.comments |
| telephony_providers_edges_didpools__createdby | TEXT | telephony_providers_edges_didpools.createdBy | telephony_providers_edges_didpools.createdBy |
| telephony_providers_edges_didpools__createdbyapp | TEXT | telephony_providers_edges_didpools.createdByApp | telephony_providers_edges_didpools.createdByApp |
| telephony_providers_edges_didpools__datecreated | DATE | telephony_providers_edges_didpools.dateCreated | telephony_providers_edges_didpools.dateCreated |
| telephony_providers_edges_didpools__datemodified | DATE | telephony_providers_edges_didpools.dateModified | telephony_providers_edges_didpools.dateModified |
| telephony_providers_edges_didpools__descriptions | TEXT | telephony_providers_edges_didpools.descriptions | telephony_providers_edges_didpools.descriptions |
| telephony_providers_edges_didpools__division | OBJECT | telephony_providers_edges_didpools.division | telephony_providers_edges_didpools.division |
| telephony_providers_edges_didpools__endphonenumber | TEXT | telephony_providers_edges_didpools.endPhoneNumber | telephony_providers_edges_didpools.endPhoneNumber |
| telephony_providers_edges_didpools__id | TEXT | telephony_providers_edges_didpools.id | telephony_providers_edges_didpools.id |
| telephony_providers_edges_didpools__modifiedby | TEXT | telephony_providers_edges_didpools.modifiedBy | telephony_providers_edges_didpools.modifiedBy |
| telephony_providers_edges_didpools__modifiedbyapp | TEXT | telephony_providers_edges_didpools.modifiedByApp | telephony_providers_edges_didpools.modifiedByApp |
| telephony_providers_edges_didpools__name | TEXT | telephony_providers_edges_didpools.name | telephony_providers_edges_didpools.name |
| telephony_providers_edges_didpools__provider | TEXT | telephony_providers_edges_didpools.provider | telephony_providers_edges_didpools.provider |
| telephony_providers_edges_didpools__selfuri | TEXT | telephony_providers_edges_didpools.selfUri | telephony_providers_edges_didpools.selfUri |
| telephony_providers_edges_didpools__startphonenumber | TEXT | telephony_providers_edges_didpools.startPhoneNumber | telephony_providers_edges_didpools.startPhoneNumber |
| telephony_providers_edges_didpools__state | TEXT | telephony_providers_edges_didpools.state | telephony_providers_edges_didpools.state |
| telephony_providers_edges_didpools__version | NUMERIC | telephony_providers_edges_didpools.version | telephony_providers_edges_didpools.version |
Genesys telephony_providers_edges_dids fields
The telephony_providers_edges_dids report of the Genesys connector includes 17 fields.
| ID | Type | Name | Description |
|---|---|---|---|
| telephony_providers_edges_dids__createdby | TEXT | telephony_providers_edges_dids.createdBy | telephony_providers_edges_dids.createdBy |
| telephony_providers_edges_dids__createdbyapp | TEXT | telephony_providers_edges_dids.createdByApp | telephony_providers_edges_dids.createdByApp |
| telephony_providers_edges_dids__datecreated | DATE | telephony_providers_edges_dids.dateCreated | telephony_providers_edges_dids.dateCreated |
| telephony_providers_edges_dids__datemodified | DATE | telephony_providers_edges_dids.dateModified | telephony_providers_edges_dids.dateModified |
| telephony_providers_edges_dids__descriptions | TEXT | telephony_providers_edges_dids.descriptions | telephony_providers_edges_dids.descriptions |
| telephony_providers_edges_dids__didpool | OBJECT | telephony_providers_edges_dids.didPool | telephony_providers_edges_dids.didPool |
| telephony_providers_edges_dids__division | OBJECT | telephony_providers_edges_dids.division | telephony_providers_edges_dids.division |
| telephony_providers_edges_dids__id | TEXT | telephony_providers_edges_dids.id | telephony_providers_edges_dids.id |
| telephony_providers_edges_dids__modifiedby | TEXT | telephony_providers_edges_dids.modifiedBy | telephony_providers_edges_dids.modifiedBy |
| telephony_providers_edges_dids__modifiedbyapp | TEXT | telephony_providers_edges_dids.modifiedByApp | telephony_providers_edges_dids.modifiedByApp |
| telephony_providers_edges_dids__name | TEXT | telephony_providers_edges_dids.name | telephony_providers_edges_dids.name |
| telephony_providers_edges_dids__owner | OBJECT | telephony_providers_edges_dids.owner | telephony_providers_edges_dids.owner |
| telephony_providers_edges_dids__ownertype | TEXT | telephony_providers_edges_dids.ownerType | telephony_providers_edges_dids.ownerType |
| telephony_providers_edges_dids__phonenumber | TEXT | telephony_providers_edges_dids.phoneNumber | telephony_providers_edges_dids.phoneNumber |
| telephony_providers_edges_dids__selfuri | TEXT | telephony_providers_edges_dids.selfUri | telephony_providers_edges_dids.selfUri |
| telephony_providers_edges_dids__state | TEXT | telephony_providers_edges_dids.state | telephony_providers_edges_dids.state |
| telephony_providers_edges_dids__version | NUMERIC | telephony_providers_edges_dids.version | telephony_providers_edges_dids.version |
Genesys telephony_providers_edges_extensions fields
The telephony_providers_edges_extensions report of the Genesys connector includes 17 fields.
| ID | Type | Name | Description |
|---|---|---|---|
| telephony_providers_edges_extensions__createdby | TEXT | telephony_providers_edges_extensions.createdBy | telephony_providers_edges_extensions.createdBy |
| telephony_providers_edges_extensions__createdbyapp | TEXT | telephony_providers_edges_extensions.createdByApp | telephony_providers_edges_extensions.createdByApp |
| telephony_providers_edges_extensions__datecreated | DATE | telephony_providers_edges_extensions.dateCreated | telephony_providers_edges_extensions.dateCreated |
| telephony_providers_edges_extensions__datemodified | DATE | telephony_providers_edges_extensions.dateModified | telephony_providers_edges_extensions.dateModified |
| telephony_providers_edges_extensions__descriptions | TEXT | telephony_providers_edges_extensions.descriptions | telephony_providers_edges_extensions.descriptions |
| telephony_providers_edges_extensions__division | OBJECT | telephony_providers_edges_extensions.division | telephony_providers_edges_extensions.division |
| telephony_providers_edges_extensions__extensionpool | OBJECT | telephony_providers_edges_extensions.extensionPool | telephony_providers_edges_extensions.extensionPool |
| telephony_providers_edges_extensions__id | TEXT | telephony_providers_edges_extensions.id | telephony_providers_edges_extensions.id |
| telephony_providers_edges_extensions__modifiedby | TEXT | telephony_providers_edges_extensions.modifiedBy | telephony_providers_edges_extensions.modifiedBy |
| telephony_providers_edges_extensions__modifiedbyapp | TEXT | telephony_providers_edges_extensions.modifiedByApp | telephony_providers_edges_extensions.modifiedByApp |
| telephony_providers_edges_extensions__name | TEXT | telephony_providers_edges_extensions.name | telephony_providers_edges_extensions.name |
| telephony_providers_edges_extensions__number | TEXT | telephony_providers_edges_extensions.number | telephony_providers_edges_extensions.number |
| telephony_providers_edges_extensions__owner | OBJECT | telephony_providers_edges_extensions.owner | telephony_providers_edges_extensions.owner |
| telephony_providers_edges_extensions__ownertype | TEXT | telephony_providers_edges_extensions.ownerType | telephony_providers_edges_extensions.ownerType |
| telephony_providers_edges_extensions__selfuri | TEXT | telephony_providers_edges_extensions.selfUri | telephony_providers_edges_extensions.selfUri |
| telephony_providers_edges_extensions__state | TEXT | telephony_providers_edges_extensions.state | telephony_providers_edges_extensions.state |
| telephony_providers_edges_extensions__version | NUMERIC | telephony_providers_edges_extensions.version | telephony_providers_edges_extensions.version |
Genesys telephony_providers_edges_lines fields
The telephony_providers_edges_lines report of the Genesys connector includes 19 fields.
| ID | Type | Name | Description |
|---|---|---|---|
| telephony_providers_edges_lines__createdby | TEXT | telephony_providers_edges_lines.createdBy | telephony_providers_edges_lines.createdBy |
| telephony_providers_edges_lines__createdbyapp | TEXT | telephony_providers_edges_lines.createdByApp | telephony_providers_edges_lines.createdByApp |
| telephony_providers_edges_lines__datecreated | DATE | telephony_providers_edges_lines.dateCreated | telephony_providers_edges_lines.dateCreated |
| telephony_providers_edges_lines__datemodified | DATE | telephony_providers_edges_lines.dateModified | telephony_providers_edges_lines.dateModified |
| telephony_providers_edges_lines__descriptions | TEXT | telephony_providers_edges_lines.descriptions | telephony_providers_edges_lines.descriptions |
| telephony_providers_edges_lines__division | OBJECT | telephony_providers_edges_lines.division | telephony_providers_edges_lines.division |
| telephony_providers_edges_lines__edgegroup | OBJECT | telephony_providers_edges_lines.edgeGroup | telephony_providers_edges_lines.edgeGroup |
| telephony_providers_edges_lines__id | TEXT | telephony_providers_edges_lines.id | telephony_providers_edges_lines.id |
| telephony_providers_edges_lines__linebasesettings | OBJECT | telephony_providers_edges_lines.lineBaseSettings | telephony_providers_edges_lines.lineBaseSettings |
| telephony_providers_edges_lines__modifiedby | TEXT | telephony_providers_edges_lines.modifiedBy | telephony_providers_edges_lines.modifiedBy |
| telephony_providers_edges_lines__modifiedbyapp | TEXT | telephony_providers_edges_lines.modifiedByApp | telephony_providers_edges_lines.modifiedByApp |
| telephony_providers_edges_lines__name | TEXT | telephony_providers_edges_lines.name | telephony_providers_edges_lines.name |
| telephony_providers_edges_lines__primaryedge | OBJECT | telephony_providers_edges_lines.primaryEdge | telephony_providers_edges_lines.primaryEdge |
| telephony_providers_edges_lines__secondaryedge | OBJECT | telephony_providers_edges_lines.secondaryEdge | telephony_providers_edges_lines.secondaryEdge |
| telephony_providers_edges_lines__selfuri | TEXT | telephony_providers_edges_lines.selfUri | telephony_providers_edges_lines.selfUri |
| telephony_providers_edges_lines__site | OBJECT | telephony_providers_edges_lines.site | telephony_providers_edges_lines.site |
| telephony_providers_edges_lines__state | TEXT | telephony_providers_edges_lines.state | telephony_providers_edges_lines.state |
| telephony_providers_edges_lines__template | OBJECT | telephony_providers_edges_lines.template | telephony_providers_edges_lines.template |
| telephony_providers_edges_lines__version | NUMERIC | telephony_providers_edges_lines.version | telephony_providers_edges_lines.version |
Genesys telephony_providers_edges_outboundroutes fields
The telephony_providers_edges_outboundroutes report of the Genesys connector includes 19 fields.
| ID | Type | Name | Description |
|---|---|---|---|
| telephony_providers_edges_outboundroutes__classificationtypes | OBJECT | telephony_providers_edges_outboundroutes.classificationTypes | telephony_providers_edges_outboundroutes.classificationTypes |
| telephony_providers_edges_outboundroutes__createdby | TEXT | telephony_providers_edges_outboundroutes.createdBy | telephony_providers_edges_outboundroutes.createdBy |
| telephony_providers_edges_outboundroutes__createdbyapp | TEXT | telephony_providers_edges_outboundroutes.createdByApp | telephony_providers_edges_outboundroutes.createdByApp |
| telephony_providers_edges_outboundroutes__datecreated | DATE | telephony_providers_edges_outboundroutes.dateCreated | telephony_providers_edges_outboundroutes.dateCreated |
| telephony_providers_edges_outboundroutes__datemodified | DATE | telephony_providers_edges_outboundroutes.dateModified | telephony_providers_edges_outboundroutes.dateModified |
| telephony_providers_edges_outboundroutes__descriptions | TEXT | telephony_providers_edges_outboundroutes.descriptions | telephony_providers_edges_outboundroutes.descriptions |
| telephony_providers_edges_outboundroutes__distribution | TEXT | telephony_providers_edges_outboundroutes.distribution | telephony_providers_edges_outboundroutes.distribution |
| telephony_providers_edges_outboundroutes__division | OBJECT | telephony_providers_edges_outboundroutes.division | telephony_providers_edges_outboundroutes.division |
| telephony_providers_edges_outboundroutes__enabled | BOOLEAN | telephony_providers_edges_outboundroutes.enabled | telephony_providers_edges_outboundroutes.enabled |
| telephony_providers_edges_outboundroutes__externaltrunkbases | OBJECT | telephony_providers_edges_outboundroutes.externalTrunkBases | telephony_providers_edges_outboundroutes.externalTrunkBases |
| telephony_providers_edges_outboundroutes__id | TEXT | telephony_providers_edges_outboundroutes.id | telephony_providers_edges_outboundroutes.id |
| telephony_providers_edges_outboundroutes__managed | BOOLEAN | telephony_providers_edges_outboundroutes.managed | telephony_providers_edges_outboundroutes.managed |
| telephony_providers_edges_outboundroutes__modifiedby | TEXT | telephony_providers_edges_outboundroutes.modifiedBy | telephony_providers_edges_outboundroutes.modifiedBy |
| telephony_providers_edges_outboundroutes__modifiedbyapp | TEXT | telephony_providers_edges_outboundroutes.modifiedByApp | telephony_providers_edges_outboundroutes.modifiedByApp |
| telephony_providers_edges_outboundroutes__name | TEXT | telephony_providers_edges_outboundroutes.name | telephony_providers_edges_outboundroutes.name |
| telephony_providers_edges_outboundroutes__selfuri | TEXT | telephony_providers_edges_outboundroutes.selfUri | telephony_providers_edges_outboundroutes.selfUri |
| telephony_providers_edges_outboundroutes__site | OBJECT | telephony_providers_edges_outboundroutes.site | telephony_providers_edges_outboundroutes.site |
| telephony_providers_edges_outboundroutes__state | TEXT | telephony_providers_edges_outboundroutes.state | telephony_providers_edges_outboundroutes.state |
| telephony_providers_edges_outboundroutes__version | NUMERIC | telephony_providers_edges_outboundroutes.version | telephony_providers_edges_outboundroutes.version |
Genesys telephony_providers_edges_phones fields
The telephony_providers_edges_phones report of the Genesys connector includes 26 fields.
| ID | Type | Name | Description |
|---|---|---|---|
| telephony_providers_edges_phones__capabilities | OBJECT | telephony_providers_edges_phones.capabilities | telephony_providers_edges_phones.capabilities |
| telephony_providers_edges_phones__createdby | TEXT | telephony_providers_edges_phones.createdBy | telephony_providers_edges_phones.createdBy |
| telephony_providers_edges_phones__createdbyapp | TEXT | telephony_providers_edges_phones.createdByApp | telephony_providers_edges_phones.createdByApp |
| telephony_providers_edges_phones__datecreated | DATE | telephony_providers_edges_phones.dateCreated | telephony_providers_edges_phones.dateCreated |
| telephony_providers_edges_phones__datemodified | DATE | telephony_providers_edges_phones.dateModified | telephony_providers_edges_phones.dateModified |
| telephony_providers_edges_phones__descriptions | TEXT | telephony_providers_edges_phones.descriptions | telephony_providers_edges_phones.descriptions |
| telephony_providers_edges_phones__division | OBJECT | telephony_providers_edges_phones.division | telephony_providers_edges_phones.division |
| telephony_providers_edges_phones__id | TEXT | telephony_providers_edges_phones.id | telephony_providers_edges_phones.id |
| telephony_providers_edges_phones__linebasesettings | OBJECT | telephony_providers_edges_phones.lineBaseSettings | telephony_providers_edges_phones.lineBaseSettings |
| telephony_providers_edges_phones__lines | OBJECT | telephony_providers_edges_phones.lines | telephony_providers_edges_phones.lines |
| telephony_providers_edges_phones__managed | BOOLEAN | telephony_providers_edges_phones.managed | telephony_providers_edges_phones.managed |
| telephony_providers_edges_phones__modifiedby | TEXT | telephony_providers_edges_phones.modifiedBy | telephony_providers_edges_phones.modifiedBy |
| telephony_providers_edges_phones__modifiedbyapp | TEXT | telephony_providers_edges_phones.modifiedByApp | telephony_providers_edges_phones.modifiedByApp |
| telephony_providers_edges_phones__name | TEXT | telephony_providers_edges_phones.name | telephony_providers_edges_phones.name |
| telephony_providers_edges_phones__phonebasesettings | OBJECT | telephony_providers_edges_phones.phoneBaseSettings | telephony_providers_edges_phones.phoneBaseSettings |
| telephony_providers_edges_phones__phonemetabase | OBJECT | telephony_providers_edges_phones.phoneMetaBase | telephony_providers_edges_phones.phoneMetaBase |
| telephony_providers_edges_phones__primaryedge | OBJECT | telephony_providers_edges_phones.primaryEdge | telephony_providers_edges_phones.primaryEdge |
| telephony_providers_edges_phones__secondaryedge | OBJECT | telephony_providers_edges_phones.secondaryEdge | telephony_providers_edges_phones.secondaryEdge |
| telephony_providers_edges_phones__secondarystatus | OBJECT | telephony_providers_edges_phones.secondaryStatus | telephony_providers_edges_phones.secondaryStatus |
| telephony_providers_edges_phones__selfuri | TEXT | telephony_providers_edges_phones.selfUri | telephony_providers_edges_phones.selfUri |
| telephony_providers_edges_phones__site | OBJECT | telephony_providers_edges_phones.site | telephony_providers_edges_phones.site |
| telephony_providers_edges_phones__state | TEXT | telephony_providers_edges_phones.state | telephony_providers_edges_phones.state |
| telephony_providers_edges_phones__status | OBJECT | telephony_providers_edges_phones.status | telephony_providers_edges_phones.status |
| telephony_providers_edges_phones__useragentinfo | OBJECT | telephony_providers_edges_phones.userAgentInfo | telephony_providers_edges_phones.userAgentInfo |
| telephony_providers_edges_phones__version | NUMERIC | telephony_providers_edges_phones.version | telephony_providers_edges_phones.version |
| telephony_providers_edges_phones__webrtcuser | OBJECT | telephony_providers_edges_phones.webRtcUser | telephony_providers_edges_phones.webRtcUser |
Genesys telephony_providers_edges_sites fields
The telephony_providers_edges_sites report of the Genesys connector includes 27 fields.
| ID | Type | Name | Description |
|---|---|---|---|
| telephony_providers_edges_sites__addraddressesess | OBJECT | telephony_providers_edges_sites.addraddressesess | telephony_providers_edges_sites.addraddressesess |
| telephony_providers_edges_sites__coresite | BOOLEAN | telephony_providers_edges_sites.coreSite | telephony_providers_edges_sites.coreSite |
| telephony_providers_edges_sites__createdby | TEXT | telephony_providers_edges_sites.createdBy | telephony_providers_edges_sites.createdBy |
| telephony_providers_edges_sites__createdbyapp | TEXT | telephony_providers_edges_sites.createdByApp | telephony_providers_edges_sites.createdByApp |
| telephony_providers_edges_sites__datecreated | DATE | telephony_providers_edges_sites.dateCreated | telephony_providers_edges_sites.dateCreated |
| telephony_providers_edges_sites__datemodified | DATE | telephony_providers_edges_sites.dateModified | telephony_providers_edges_sites.dateModified |
| telephony_providers_edges_sites__descriptions | TEXT | telephony_providers_edges_sites.descriptions | telephony_providers_edges_sites.descriptions |
| telephony_providers_edges_sites__division | OBJECT | telephony_providers_edges_sites.division | telephony_providers_edges_sites.division |
| telephony_providers_edges_sites__edgeautoupdateconfig | OBJECT | telephony_providers_edges_sites.edgeAutoUpdateConfig | telephony_providers_edges_sites.edgeAutoUpdateConfig |
| telephony_providers_edges_sites__edges | OBJECT | telephony_providers_edges_sites.edges | telephony_providers_edges_sites.edges |
| telephony_providers_edges_sites__id | TEXT | telephony_providers_edges_sites.id | telephony_providers_edges_sites.id |
| telephony_providers_edges_sites__location | OBJECT | telephony_providers_edges_sites.location | telephony_providers_edges_sites.location |
| telephony_providers_edges_sites__managed | BOOLEAN | telephony_providers_edges_sites.managed | telephony_providers_edges_sites.managed |
| telephony_providers_edges_sites__mediamodel | TEXT | telephony_providers_edges_sites.mediaModel | telephony_providers_edges_sites.mediaModel |
| telephony_providers_edges_sites__mediaregionsuselatencybased | BOOLEAN | telephony_providers_edges_sites.mediaRegionsUseLatencyBased | telephony_providers_edges_sites.mediaRegionsUseLatencyBased |
| telephony_providers_edges_sites__modifiedby | TEXT | telephony_providers_edges_sites.modifiedBy | telephony_providers_edges_sites.modifiedBy |
| telephony_providers_edges_sites__modifiedbyapp | TEXT | telephony_providers_edges_sites.modifiedByApp | telephony_providers_edges_sites.modifiedByApp |
| telephony_providers_edges_sites__name | TEXT | telephony_providers_edges_sites.name | telephony_providers_edges_sites.name |
| telephony_providers_edges_sites__ntpsettings | OBJECT | telephony_providers_edges_sites.ntpSettings | telephony_providers_edges_sites.ntpSettings |
| telephony_providers_edges_sites__primaryedges | OBJECT | telephony_providers_edges_sites.primaryEdges | telephony_providers_edges_sites.primaryEdges |
| telephony_providers_edges_sites__primarysites | OBJECT | telephony_providers_edges_sites.primarySites | telephony_providers_edges_sites.primarySites |
| telephony_providers_edges_sites__secondaryedges | OBJECT | telephony_providers_edges_sites.secondaryEdges | telephony_providers_edges_sites.secondaryEdges |
| telephony_providers_edges_sites__secondarysites | OBJECT | telephony_providers_edges_sites.secondarySites | telephony_providers_edges_sites.secondarySites |
| telephony_providers_edges_sites__selfuri | TEXT | telephony_providers_edges_sites.selfUri | telephony_providers_edges_sites.selfUri |
| telephony_providers_edges_sites__siteconnections | OBJECT | telephony_providers_edges_sites.siteConnections | telephony_providers_edges_sites.siteConnections |
| telephony_providers_edges_sites__state | TEXT | telephony_providers_edges_sites.state | telephony_providers_edges_sites.state |
| telephony_providers_edges_sites__version | NUMERIC | telephony_providers_edges_sites.version | telephony_providers_edges_sites.version |
Genesys telephony_providers_edges_trunks fields
The telephony_providers_edges_trunks report of the Genesys connector includes 26 fields.
| ID | Type | Name | Description |
|---|---|---|---|
| telephony_providers_edges_trunks__connectedstatus | OBJECT | telephony_providers_edges_trunks.connectedStatus | telephony_providers_edges_trunks.connectedStatus |
| telephony_providers_edges_trunks__createdby | TEXT | telephony_providers_edges_trunks.createdBy | telephony_providers_edges_trunks.createdBy |
| telephony_providers_edges_trunks__createdbyapp | TEXT | telephony_providers_edges_trunks.createdByApp | telephony_providers_edges_trunks.createdByApp |
| telephony_providers_edges_trunks__datecreated | DATE | telephony_providers_edges_trunks.dateCreated | telephony_providers_edges_trunks.dateCreated |
| telephony_providers_edges_trunks__datemodified | DATE | telephony_providers_edges_trunks.dateModified | telephony_providers_edges_trunks.dateModified |
| telephony_providers_edges_trunks__descriptions | TEXT | telephony_providers_edges_trunks.descriptions | telephony_providers_edges_trunks.descriptions |
| telephony_providers_edges_trunks__division | OBJECT | telephony_providers_edges_trunks.division | telephony_providers_edges_trunks.division |
| telephony_providers_edges_trunks__edge | OBJECT | telephony_providers_edges_trunks.edge | telephony_providers_edges_trunks.edge |
| telephony_providers_edges_trunks__edgegroup | OBJECT | telephony_providers_edges_trunks.edgeGroup | telephony_providers_edges_trunks.edgeGroup |
| telephony_providers_edges_trunks__enabled | BOOLEAN | telephony_providers_edges_trunks.enabled | telephony_providers_edges_trunks.enabled |
| telephony_providers_edges_trunks__family | NUMERIC | telephony_providers_edges_trunks.family | telephony_providers_edges_trunks.family |
| telephony_providers_edges_trunks__id | TEXT | telephony_providers_edges_trunks.id | telephony_providers_edges_trunks.id |
| telephony_providers_edges_trunks__inservice | BOOLEAN | telephony_providers_edges_trunks.inService | telephony_providers_edges_trunks.inService |
| telephony_providers_edges_trunks__logicalinterface | OBJECT | telephony_providers_edges_trunks.logicalInterface | telephony_providers_edges_trunks.logicalInterface |
| telephony_providers_edges_trunks__modifiedby | TEXT | telephony_providers_edges_trunks.modifiedBy | telephony_providers_edges_trunks.modifiedBy |
| telephony_providers_edges_trunks__modifiedbyapp | TEXT | telephony_providers_edges_trunks.modifiedByApp | telephony_providers_edges_trunks.modifiedByApp |
| telephony_providers_edges_trunks__name | TEXT | telephony_providers_edges_trunks.name | telephony_providers_edges_trunks.name |
| telephony_providers_edges_trunks__optionsenabledstatus | TEXT | telephony_providers_edges_trunks.optionsEnabledStatus | telephony_providers_edges_trunks.optionsEnabledStatus |
| telephony_providers_edges_trunks__proxyaddresslist | OBJECT | telephony_providers_edges_trunks.proxyAddressList | telephony_providers_edges_trunks.proxyAddressList |
| telephony_providers_edges_trunks__registersenabledstatus | TEXT | telephony_providers_edges_trunks.registersEnabledStatus | telephony_providers_edges_trunks.registersEnabledStatus |
| telephony_providers_edges_trunks__selfuri | TEXT | telephony_providers_edges_trunks.selfUri | telephony_providers_edges_trunks.selfUri |
| telephony_providers_edges_trunks__state | TEXT | telephony_providers_edges_trunks.state | telephony_providers_edges_trunks.state |
| telephony_providers_edges_trunks__trunkbase | OBJECT | telephony_providers_edges_trunks.trunkBase | telephony_providers_edges_trunks.trunkBase |
| telephony_providers_edges_trunks__trunkmetabase | OBJECT | telephony_providers_edges_trunks.trunkMetabase | telephony_providers_edges_trunks.trunkMetabase |
| telephony_providers_edges_trunks__trunktype | TEXT | telephony_providers_edges_trunks.trunkType | telephony_providers_edges_trunks.trunkType |
| telephony_providers_edges_trunks__version | NUMERIC | telephony_providers_edges_trunks.version | telephony_providers_edges_trunks.version |
Genesys telephony_stations fields
The telephony_stations report of the Genesys connector includes 15 fields.
| ID | Type | Name | Description |
|---|---|---|---|
| telephony_stations__descriptions | TEXT | telephony_stations.descriptions | telephony_stations.descriptions |
| telephony_stations__id | TEXT | telephony_stations.id | telephony_stations.id |
| telephony_stations__lineappearanceid | TEXT | telephony_stations.lineAppearanceId | telephony_stations.lineAppearanceId |
| telephony_stations__name | TEXT | telephony_stations.name | telephony_stations.name |
| telephony_stations__primaryedge | OBJECT | telephony_stations.primaryEdge | telephony_stations.primaryEdge |
| telephony_stations__secondaryedge | OBJECT | telephony_stations.secondaryEdge | telephony_stations.secondaryEdge |
| telephony_stations__selfuri | TEXT | telephony_stations.selfUri | telephony_stations.selfUri |
| telephony_stations__status | TEXT | telephony_stations.status | telephony_stations.status |
| telephony_stations__type | TEXT | telephony_stations.type | telephony_stations.type |
| telephony_stations__userid | TEXT | telephony_stations.userId | telephony_stations.userId |
| telephony_stations__webrtccallappearances | NUMERIC | telephony_stations.webRtcCallAppearances | telephony_stations.webRtcCallAppearances |
| telephony_stations__webrtcforceturn | BOOLEAN | telephony_stations.webRtcForceTurn | telephony_stations.webRtcForceTurn |
| telephony_stations__webrtcmediadscp | NUMERIC | telephony_stations.webRtcMediaDscp | telephony_stations.webRtcMediaDscp |
| telephony_stations__webrtcpersistentenabled | BOOLEAN | telephony_stations.webRtcPersistentEnabled | telephony_stations.webRtcPersistentEnabled |
| telephony_stations__webrtcuserid | TEXT | telephony_stations.webRtcUserId | telephony_stations.webRtcUserId |
Genesys user_groups fields
The user_groups report of the Genesys connector includes 12 fields.
| ID | Type | Name | Description |
|---|---|---|---|
| user_groups__addresses | OBJECT | user_groups.addresses | user_groups.addresses |
| user_groups__chat | OBJECT | user_groups.chat | user_groups.chat |
| user_groups__datemodified | DATE | user_groups.dateModified | user_groups.dateModified |
| user_groups__id | TEXT | user_groups.id | user_groups.id |
| user_groups__membercount | NUMERIC | user_groups.memberCount | user_groups.memberCount |
| user_groups__name | TEXT | user_groups.name | user_groups.name |
| user_groups__rulesvisible | BOOLEAN | user_groups.rulesVisible | user_groups.rulesVisible |
| user_groups__selfuri | TEXT | user_groups.selfUri | user_groups.selfUri |
| user_groups__state | TEXT | user_groups.state | user_groups.state |
| user_groups__type | TEXT | user_groups.type | user_groups.type |
| user_groups__version | NUMERIC | user_groups.version | user_groups.version |
| user_groups__visibility | TEXT | user_groups.visibility | user_groups.visibility |
Genesys user_users fields
The user_users report of the Genesys connector includes 15 fields.
| ID | Type | Name | Description |
|---|---|---|---|
| user_users__acdautoanswer | BOOLEAN | user_users.acdAutoAnswer | user_users.acdAutoAnswer |
| user_users__addresses | OBJECT | user_users.addresses | user_users.addresses |
| user_users__chat | OBJECT | user_users.chat | user_users.chat |
| user_users__datelastlogin | DATE | user_users.dateLastLogin | user_users.dateLastLogin |
| user_users__department | TEXT | user_users.department | user_users.department |
| user_users__division | OBJECT | user_users.division | user_users.division |
| user_users__email | TEXT | user_users.email | user_users.email |
| user_users__id | TEXT | user_users.id | user_users.id |
| user_users__name | TEXT | user_users.name | user_users.name |
| user_users__primarycontactinfo | OBJECT | user_users.primaryContactInfo | user_users.primaryContactInfo |
| user_users__selfuri | TEXT | user_users.selfUri | user_users.selfUri |
| user_users__state | TEXT | user_users.state | user_users.state |
| user_users__title | TEXT | user_users.title | user_users.title |
| user_users__username | TEXT | user_users.username | user_users.username |
| user_users__version | NUMERIC | user_users.version | user_users.version |
Genesys other fields
The Genesys connector has 5 fields that do not belong to a named report, or belong to a report with only one or two fields.
| ID | Type | Name | Description | Report |
|---|---|---|---|---|
| data_fetched_at | Data fetched at | UTC timestamp (second precision) of when the connector request that pulled the row started. Freshly pulled rows show this request's start time; cache hits keep the start time of the request that filled the cache. Selecting this field disables aggregation, so rows are returned individually (each keeping its own fetch time) instead of being summed. | ||
| datasource | TEXT | Data Source | The name of the Windsor connector returning the row | |
| now | Now | Current timestamp | ||
| source | TEXT | Source | The name of the Windsor connector returning the row | |
| today | DATE | Today | Today's date |